Order Cancellation or Modification Policy
Flexibility in Your Orders: We understand that plans change. VivaTech Wellness offers the ability to modify or cancel your order under the following conditions:
Modification of Orders:
- Modifications can be made to your order before it has been processed for shipping. This includes changes to product selection, shipping address, or payment method.
- Please contact our customer service team promptly for modifications to ensure changes can be made before your order is finalized.
Cancellation of Orders:
- Orders can be cancelled without any charge if done before the order is processed for shipping.
- If your order has already been shipped, please refer to our Return Policy for further instructions.
Process for Cancellation or Modification: To modify or cancel your order, please contact us at support@vivatechwellness.com with your order details and required changes. Our team will assist you with the process.
Rapid Processing Notice: Please note, our order fulfillment process is designed to get your order to you as quickly as possible. As such, there is only a short window of time where we can modify or cancel an order.
Contact Us: For any questions or immediate assistance, please reach out to our customer support.